Mystery-Shopper.com.hk (MSHK) is fully owned by MPEG (HK) Limited, a Hong Kong based Marketing Services Provider since 2004. MSHK specializes in custom-designed mystery shopping programs that provide actionable, measurable information to improve the quality of customer satisfaction. With this information, clients can adjust training and fine-tune retail presentation of products and services to create a competitive advantage.


MSHK represents some of finest corporations, including major FMCG players, telecom companies, restaurants, retail chain stores, shopping malls, banks and hotels to name a few. In order to continually provide a fresh perspective for our clients, MSHK screens Mystery Shopping applicants on an ongoing basis. Mystery Shopping is fun and exciting but also must be approached very seriously and is definitely not for everyone. We are seeking individuals with a keen eye, those who are extremely conscientious and responsible in honoring their commitments, and those who are able to effectively write non-judgmental narrative that can be used to generate actionable data.